Sunday, March 7, 2010

Irate-Free Week

It's my second day at work for this week.

My colleagues are joking about me; how jinxed my days are especially on irate customers.

During the shift that I supervise, there are always many concerns, irate customers and the like.

Yesterday, it's not yet half past my duty and my ever-dreaded, irate customer was back.

He is not calling our Hotline but he calls Dubai directly instead and it was from their side who keeps on calling.

Actually, believe it or not, I find attending to irate customers very challenging.

It's like a butter to my bread; sugar to my coffee and soul to my life...Wink...Wink...

Irate-Free Week:

That's my goal :)

Sigh...

He will not ruin my week...

I pray to the Lord to let them all sleep :)

Friday, March 5, 2010

Two Years and Counting


Finally!

I had served my second year in the company.

I had learned so much and still trying to get the most out of it.

People had said "Goodbyes" and some people stepped in to say "Hi!".

It was such a heartbreaking news when we learned that the CEO will leave his position and somebody will takeover about a week ago.

He left this morning and had spent his last day still at the office yesterday.

He is a strict boss I shall say, but anyone in his position would do that, I think.

He will be missed though but he said he'll be around still as a member of the Board of Directors.

A new CEO will step in his place and hopefully he's also nice.

I did not even noticed that 2 years had past.

We had dinner last night with some friends and I was so happy to be with them or have met them in my stay here in Qatar to celebrate.

I had answered so much calls, handled irate customers and was also scolded by the bosses.

I need to do more and expect less, as the old cliche says.

Am hoping to meet more people, learn and experience more in the coming days. :)